FSA skipping thousands of files
I need a solution Hi,Can someone please help me investigate why FSA is skipping thousands of files? If I look at one of the folders, it has been archving some .doc files but not others. I have checked...
View ArticleOld EV site server avoids successful backup
I need a solution Hey guys, I'am just supporting a new customer and I try to troubleshoot an EV 10.0.4 environment. I hope this section is ok, the topic goes hand in hand with BackupExec 14 In general...
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Move index question
I need a solution I have a question: customer moved Data Center locations then upgraded New EV from 9 to 10 and eventually to 11. All indexes other than 1 have been moved without issue. There is 1...
View ArticleEV SQL migration
I need a solution hican someone clarify please.The KB here - http://www.symantec.com/business/support/index?page=content&id=TECH35744#Step_3 - shows how to move EV SQL DBs from one SQL server to...
View ArticleEV Buttons missing in OWA
I need a solution Hello, EV buttons are missing in OWA.I enabled the log on the CAS server and got the following error message. I really do ont understand how to solve my issueEVReason: Invalid URI:...
View ArticleEvault Upgrade
I need a solution We are using Office 2007 and are planning to upgrade to office 2013 soon. we use Evault outlook addin which is version 9.0.2.1061Do we need to upgrade addin in order to upgrade...
View ArticleCompliance Accelerator searches SQL query
I need a solution HiI want to pull details of specific unaccepted searches in CA. Specifcally I want the email address of the From and To recipients.I have this query which gives me everything except...
View Articleerror when opening a vaulted item as the user
I need a solution im having an issue where the user is trying to open a vaulted item and he gets the grey error box.when i go in with another account with the same rights it works?both accounts have...
View ArticleReporting module is not able to pass deployment scanner
I need a solution Dear All,please advise how to solve the EV 11 to pass the deployment scanner for SSRSThe MSSQL 2008 R2 64bits with SP2 OS is windows2008 R2 EV service account is local administrator...
View ArticleEnterprise Vault Restore Items Failed between old and new domain
I need a solution My Client EV Infrastructure has two environments A which is older (and has zero mailbox servers nor mailboxes) and B which is current, however people are still able to access the...
View ArticleEnterprise Vault v6.0 Data Migration
I need a solution Hi, We recently purchased Enterprise Vault v10 / v11. We have just gone through all the prep work and pre reqs and looking at installing EV v10 as a new site, however we currently...
View ArticleCan't delete eVault exchange mailbox
I need a solution Running eVault 9.0.2 in Exchange 2007 environment. I have several AD/Exch mailboxes that were removed but still have the eVault Exchange Mailbox. If I try to just delete it I get the...
View Articleitems not taking on the correct retention
I need a solution hello,having an issue where people move items from imbox (90 day retention) to a retention folder with (1yr retention) the item doesnt take on the new retention, i have let the...
View ArticleMove metadata store
I need a solution Hello,I need to move index metadata store. How do I do this ? 0 1411071177
View ArticleSize of vault data prior to being CAB'd
I need a solution Hi everyone, my vault data is configured to use CABs. The size on disk is 3TBGiven the CABs are compressed data, that would mean that the DVS files if not in CABs would be more than...
View ArticleItems pending on various dates
I need a solution Hi All,I am experiencing an issue that I have seen a few times in our environment. I documented the issue and a fix here:...
View ArticleEnterprise Vault (Archiving has been deleted)
I need a solution Dear , By mistake one user archive has been deleted from the enterprise vault, how can i retrieve the old archive, 1411386330
View ArticleWant to delete archiving user
I need a solution Hi Experts, I have a user with 3 archiving objects in EV and these are appearing in user's Archive folder in outlook. I want to remove the 2 duplicate archive objects and retain only...
View ArticleEnterprise Vault with Netbackup
I need a solution Hi,My customer use EV with Netbackup integration (disk to disk to tap). They want to move Netbackup to another (dedicated to EV) server, because of performance issue.The original NBU...
View ArticleSQL Query
I need a solution I am looking for a sql script which fetches all the users in the EV site for whom the Enterprise Vault policy has not been applied. I mean those who are not part of any provision...
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