app error in EV Office Mail APP
I need a solution Hi Guys, I´m Deploying EV Office Mail App for OWA Access in Exchange 2013, when I open Enterprise Vault banner in the email body get error message "app error". I tried get more...
View ArticleEnterprise Vault 2007 ver 7.5
I need a solution Hello All,We have Enterprise Vault issue on client laptop. When client tries to open Archive mails they received error messages “This item was archived by Enterprise Vault on … There...
View ArticleEV11 ;IMAP/SMTP on iOS devices send all mail via SMTP
I need a solution We have just noticed that when an iOS (iPhone 5, iPad, etc... iOS v7.1.3) is configured for both normal corporate email and EV11 IMAP/SMTP email that all emails are sent out using...
View ArticleGetting Event id 285/296 when running searches in CA
I need a solution Since upgrading to 10.0.4 we have started to see issues when running searches in Compliance Accelerator. The searches never complete, but there are no errors as such in the CA...
View ArticleVersions of EV Client past 10.0.2 fail to display Archive Explorer or Search
I need a solution I just wanted to post this because we have been having this issue for months and it has been driving us nuts.Our issue is described exactly in these two...
View ArticleUpgrade Index to 64 BIt
I need a solution Hi,Is it recommended to upgrade Index from 32 Bit to 64 Bit before I upgrade Enterprise Vault 11 ?Ronen
View ArticleKB site/How To site not working?
I need a solution Hello.Can someone from Symantec confirm there is an issue with the KB articles, and the Howto's?When I go...
View ArticleEV9 W2K3 to W2K12 (EV11)
I need a solution Hey guys,Just a quick question, I Need for a custommer to migrate from EV9 (W2K3) to EV11 (W2K12)we prepare only W2K12 VM (in place of supported W2K8 R2 for 64 Bits migration) for...
View ArticleHelp for EVPM via schedule task
I need a solution Hello,I was requested to run a EVPM Script via schedule task.I need help on this, the EVPM Script is no problem but I have difficulties with the scheduler part of it.If any of you...
View ArticleVault store got renamed mistakenly
I need a solution Hi, Not sure how but when we checked why our back scripts were not working then we found any how one of our Vault store has been renamed so script were unable to find out correct...
View ArticleRetention Category Change
I need a solution I made a bit of an oops during my test phase of rolling out EV and did not pay attention/comprehend the significance of Retention Category when I created a new provisioning group and...
View Articlepst migrator task is stuck on processing
I need a solution I have installed a new ev 11 on a server 2012 with ex2013.I have overcame most of the issues.I have one issue with pst migration. I have 3 test users with small psts beeing server...
View ArticleEV FSA internet link save as
I need a solution Hi,When i open archived internet link then make modifications on file then save the file ,dont replace the new updated file in file server.when i check the path with save as;it...
View ArticleDocumentation for SQL upgrade for EV 10
I need a solution We are currently running EV 10 and plannning to upgrade to version 11. We are running this database on SQL2005. We need to upgrade SQL before moving to 11. Where can I find good info...
View ArticleRelease Custodians Without Sending Notification
I need a solution Is it possible to release a custiodian without the system sending a release notice to the released custodian?
View ArticleDeleting EV Journaled Messages From Clearwell
I need a solution I was told that it is possible to search Enterprise Vault for specific journaled messages from within Clearwell and then have the ability to delete those messages from the vault...
View ArticleMigration Wizard and registry settings
I need a solution Hi guys,I am replacing the hardware for 2 servers this weekend and I am going to use the Migration Wizard to do this.Does the migration wizard copy over any customised registry...
View ArticleFS archived internet link updates
I need a solution hi,I am testing EV 10.04 FSA in windows file servers.I archived some of the files and created internet link. (I must use internet link not placeholder!)I open archived file...
View ArticleServer Settings Migration Wizard
I need a solution Hello. I am using the Enterprise Vault Server Settings Migration Wizard to migrate EV 9.0.3 servers to new hardware with EV 10.0.4 installed. Does the migration wizzard, in anyway,...
View ArticleScript to automate Permission Assignment
I need a solution We are in process of migrating users from one domain to another. The problem we are having is once users are migrated, they cannot access their archives because of permissions. So we...
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