User mailbox not appearing in Sync options
I need a solution Hi all,I have a client that has EV 10.0.4 installed targeting Exchange 2007 and one 2013 box. Strange this is that when you try and sync a mailbox the mailbox does not appear. But if...
View ArticleEV 10 SP4 CH3 stability issues
I need a solution HI All Fresh install of EV 10 SP4. (2008 R2 SP1 OS) after upgrading to CH3 the following issue apepars on reboot: "The Enterprise Vault Admin Service service hung on starting" Log...
View ArticleEVPM PST Migration casuing Server Reboot
I need a solution Hi,I am running EV version 10.0.4.1189 and am performing a large PST migration via EVPM. The server is a VM running 2008 R2 and has PST temp location which is ISCSI attached.Within...
View ArticleUnderstanding on how and what EV archives from various SharePoint content type?
I need a solution Hello,We are running EV 10.0.4 Cumulative Hot Fix 3.0 for Exchange Mailbox, File Server and SharePoint archiving. As we are planning to roll-out SharePoint archiving, we are getting...
View ArticleEV10 Migrations to NetBackup
I need a solution HiCan anyone tell me if EV10 migrations to NetBackup 6.5 was ever a supported option?I know from an NBU point of view that Symantec no longer support NBU6.5 in any shape or form, but...
View ArticleFailing to get outlook 2007 to work with Exchange 2013
I need a solution Dear Experts,Anyone who has archived Exchange 2013. Can you please share your experiences. We are having trouble getting the outlook to talk to Exchange 2013.Here is our environment...
View ArticleCollected Files Unavailable
I need a solution Hi, I'm wondering if anyone can help, I'm seeing a strange issue in a customer's environment. Basically EVSVR is reporting that they have sevre data loss in a number fo vault store...
View ArticleEV 9 VMWare
I need a solution hi can someone answer this? The EV 9 performance guide for VMs advises that it has only been tested on VMware 3.5 and VMware 4. Does anyone know if version 4 includes later versions...
View ArticleEnterprise Vault 10 Event ID 7023 Partition Rollover
I need a solution I have just very recently migrated to EV 10.0.4 from EV 9.0.1. I am checking the logs for errors and I see an event id 7023. It says that the partition rollover could not determine...
View ArticleEnterprise Vault Discovery Accellerator
I need a solution Is there anyway to tell the size of your "found" emails before exporting them?
View ArticleMassive archive restore to Exchange (original mailbox) approach
I need a solution Hi, For a large customer I'm in need of an approach to perform a mass restore to mailbox.Scale is over 10.000 users with about 22 TByte of archived data. Past experience using the...
View ArticlePay as you go support for Enterprise Vault and Discovery Accelerator
I need a solution Does symantec offer Pay as you go support for EV and DA? Looking thorugh the service packages I didn't see any. Thanks in advnce!
View Article10.0.4 configuration
I need a solution We've got a running 9.0.5 EV server with about a TB of archives, and I've now installed 10.0.4 running on a VMware Guest. I'm wanting a clean slate on the configuration of the new...
View ArticleEnterprise Vault 11 - Windows Server 2012
I need a solution Problem with Enterprise Vault Search API. Same error from TECH214690 , i followed this tech but problem persist yet.Please your help.Web.config was changed following the information...
View ArticleEV 10 or 11 supported DR configuration ?
I need a solution Hi All,Does anyone here know what is the best way to deploy EV v 10 or even 11 across two different Data Center so that it can be used during the Disaster Recovery ?Prefereably not...
View ArticleOutlook Vault Add-In 11 fails
I need a solution HiA couple a weeks ago we released the new Outlook Vault Add-In 11.0.0.1351, to all of our 2000+ users. It's been running fine until a couple of days ago when suddenly about 10...
View ArticleEnterprise vault 9.0.2 - setting to define if user can exclude a folder from...
I need a solution Hi,Where is the setup that defines if a user is able to exlude a folder from archiving?I found the 'Folder Properties Visible' setting from desktop policy that allows users to see...
View ArticleFSA Reporting how to tell if the FSA Agent installed on proxy server
I need a solution We have been running EV for some time, but have tried recently setting up Reporting. When I "Run FSA Reporting Scan" from the Admin Console, nothing happens. It never shows it...
View ArticleDoes SSMW support migration to EV 10 VCS Cluster.
I need a solution Hi All,We are in process of migration of EV 9 stand alone server into EV 10 (64 bit) server which would be clustered using VCS. I am unable to find any info on how to convert...
View ArticleRepeating features showing in Event ID 4213
I need a solution Hi All,I was wondering why there are repeating feature entries in the event 4213, this event lists your license features and as you can see below there are repeating entries,...
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