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Arrangement of PlaceholderServiceps.dll

I need a solution In my customer's environment Enterprise Vault version: It upgraded to 10.0.3 from 8.0.5. FSAAgent was simultaneously installed in the file server of MSFC composition. (File server...

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EV90 EMC clip not replicating - resolve how?

I need a solution Hello all,Using EV90SP2, with EMC Centera as storage for Journal Stores.On 1 Journal server, there is an issue with 'items awaiting backup/replication'. This seems to be due to 1...

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prompt password and username when open archive explorer-how to make it disappear

I need a solution my scenario is exactly in of the article from symantec. But what confusing me is about the certificate?detail: EV 10.0.3 for exchange mailboxScenario 5 - Accessing Archive Explorer...

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Enterprise Vault wont archive new users

I need a solution Hey I`ve got a problem with Enterprise Vault. A long time ago we made some new users that replaced old usersnames. We disconnected the old users from the exchange mailboxes and...

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KVS dll file causes IE to crash: gsprs.dll

I need a solution The log files do not reveal errors. It occurs while using IE.IE then crashes and references the file. It cannot be unregistered or re-registered.Faulting application iexplore.exe,...

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EV10 DR solution

I need a solution HiI think this is a topic that has been discussed several times, but I'm still struggling to fully grasp the options to design an EV DR solution. My environment will consist of three...

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EV 9.0.4R1 company leaver archive doesn't run ?

I need a solution Hi People,Based on this Tech article: http://www.symantec.com/business/support/index?page=content&id=TECH67757 I have set the immediate archive for people that have just left the...

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Enterprise Vault Showing on Toolbar, but no "Configure Vault Cache" in File menu

I need a solution Hi,1 user has the 10.0.2.1210 Add-In enabled in Outlook but no Vault Cache or Configure Vault Cache in the File menu. No Search Archive or Archive Explorer in his webmail either. Yet...

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Enterprise Vault 10.0.3 Cumulative Hotfix 2 Now Available

I do not need a solution (just sharing information) Incase you missed the alerts anywhere else, the latest 10.0.3 cumulative HF is now available.http://www.symantec.com/docs/TECH205731Go get it.  

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EV 10.0.3 CHF1 - "Ask User" when deleting shortcuts does not popup

I need a solution Simple question. "Ask User" when deleting shortcuts is provided by the desktop policy but it doesn't work. I've changed other settings in the same desktoppolicy to check if they are...

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EV10.0.3 OWA Configuration for Exchange 2010

I need a solution Hi,We have 1 EV Server and 1 x Exchange 2010 MBX, CAS, HUB everthing in one BoxWe don't publish EV URL externally. We have Published /EnterpriseVault/ using...

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EV90SP2 - EMC - retrieve data from 1 clip.

I need a solution Hello all,Relates to my earlier post regarding a hanging clip. In short:In the EV-console I noticed the warning 'items awaiting backup or replication' going up. An initial check from...

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Public folder auto-enabler behaviour

I need a solution Hi there,I would like to know what happens if I add a public folder target with auto-enabler for a public folder that has a sub-folder that is already a target enabled using the...

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EV 9 and Powershell - Vaulting emails

I need a solution Is there any way, with powershell, to duplicate the process used to vault emails?When a person leaves our company, our team gets a ticket to vault their emails.  What we mean by that...

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Failed to get the document from the Storage Service.

I need a solution Hi AllI'm getting goafs errors when attempting to retrieve items.I did do a dump saveset recall on one of the items and than comes back fine which is very curious.Seems to be...

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How to enable EV server monitoring web console ?

I need a solution Hi People,Can anyone please assist me in configuring the Enterprise Vault 9.0.4 monitoring page so that It can be monitored through the browser outside the RDP session ?Thanks

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EV 10.0.3 No action taken: Windows account disabled

I need a solution Hi,We are trying to archive some Leavers mailbox where all AD accounts are disabled.However Some of them are archiving fine although AD account is disabled.But some of them are not,...

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Need a SQL Query to find out SIS information for a particular vault store...

I need a solution Hello all.Enterprise Vault reporting includes a SIS report on a vault store group but I need a report for a particular vault store based on a date range.  We have just started using...

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Archiving Exchange 2010 Mbx over a firewall

I need a solution Hi there,Im about to add an Exchange 2010 Mailbox server into our EV server but it sits on another site behind a firewall, can anyone advise me on what ports im going to need to open...

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faild to retrieve archived item by outllok,the outlook is trying to...

I need a solution Dear Gents, please can you help me on this issue, when i tried to retrieve one of my emails by outlook,i surpprised when the pop-up autthentication that was appearing for me is...

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