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Mailbox will not archive?

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I need a solution

Running Enterprise Vault 10.0.3 CU2

 

Provisioning goes fine, mailbox synchronizes successfully, however, when running the archiving task, I get the following error in Event Viewer:

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          6/6/2013 4:09:03 PM
Event ID:      8390
Task Category: Archive Task
Level:         Error
Keywords:      Classic
User:          N/A
Computer:     Description:
The EnterpriseVault.DirectoryConnection object reported an error.
 
Exception occurred.

 

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          6/6/2013 4:09:07 PM
Event ID:      8390
Task Category: Archive Task
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Description:
The EnterpriseVault.DirectoryConnection object reported an error.
 
CDirectoryConnectionObject::GetArchiveFolder2

 

As well, in the archiving report, it state "Warning:Failed to process Mailbox" - Passes of mailbox "4"

 

Any ideas?

 


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