EV Placeholder Service not available

Hi , I'm having a bit of an issue with our EV FSA archiving tasks .

Scenario :

EV Server :

Windows server 2008, EV 11.0.0

Target Server :

Windows Server 2012, Basic File Shares, running EV Placeholder server ver 11.0.0

Issue :

End users are having no issues at all recalling archived files, but when the archiving tasks run the logs are showing " the place holder service is not available "

Snippet from log file :

"image002.jpg cannot be made a placeholder as the placeholder service for file server: xxxxxxxxxxxxxx is not available "

The placeholder service itself is running fine, and like I said , end users have no issue opening archived files ...

I have reinstalled the EV agent on the target server and rebooted it .

I have recreated the tasks on the EV Server .

But no change ...

Any thoughts ?

Cheers